Welcome to MedVault!

Your privacy and data security are paramount to us. This document outlines our practices concerning the collection, use, and protection of your personal information when you engage with the MedVault application ("App"). By using our App, you consent to the policies and practices described herein.

Information We Collect

• We collect your email address and password during the account creation process.
• Users can upload various medical records, such as lab reports, prescriptions, and other relevant health documents.
• Recordings made within the App for transcription and summary generation.
• We collect information about your interactions with the App to guide improvements and enhance user experience.
• We collect information on App performance, including crash reports.
• Our App may receive data from third-party sources during standard interactions or integrations with our services, such as IDs from slash command payloads and data from system logging. Please note that while we receive this third-party data, we do not use it for any purpose.

How We Use Your Information

Your data supports the provision, maintenance, and enhancement of our services, including:

• Processing medical records and audio recordings for transcription and providing relevant summaries.
• Utilizing usage and performance data to improve App functionality and resolve issues.
• Ensuring that any third-party data received but not used is handled with the same level of security and privacy as directly collected data.

Data Protection

• All user data is encrypted both in transit and at rest.
• Data is held only as long as necessary for service provision and legal compliance.
• We avoid collecting sensitive personal information unnecessarily.
• We will process any Protected Health Information (PHI) in accordance with the Business Associate Agreement (BAA).

User Rights

• You may review, amend, or delete your personal information upon request.
• Users can opt out of data collection practices not essential to App functionality.
• Individuals wishing to access, transfer, or delete their data, including any third-party data inadvertently received, can contact us.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience and gather information about visitors and visits to our websites. You can manage your cookie preferences within your browser settings.

Data Sharing and Disclosure

We do not share your personal data with third parties, except as required by law or to protect our rights.

Changes to This Policy

Any updates to our Terms will be communicated through our App and website, with the Effective Date reflecting the latest revision.

Contact Us

For questions or concerns about our terms, please contact us at support@medvault.ai.