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Privacy Policy

Welcome to MedVault! We take your privacy very seriously. You are in control of how and when your information is used. This privacy policy explains how we collect, use, share, and protect your information.

Briefly About Privacy

The data MedVault collects is used to provide our services effectively while ensuring quality and safety. Your personal data (name, age, gender, and email) is processed separately from your health data to safeguard your privacy. We use encryption and anonymization techniques to ensure that your data is de-identified and cannot be personally linked to you.

The MedVault app stores your data locally on your device, and we do not process or store your health data on our servers without your consent. You can withdraw your consent at any time by contacting us via info@medvault.ai.

The Information We Collect

  • Personal Information:Name, email address, and IP address used for account registration and communication purposes.
  • Sensitive Personal Data:Health information such as lab results, age, gender, and ethnicity to provide personalized recommendations.
  • Anonymous Information:Collected through Cookies, Web Server Logs, and tracking services, including date and time of visits, pages viewed, and browsing activity.

How We Use Your Information

  • To administer your account and verify your identity.
  • To conduct and process transactions, provide customer support, and communicate with you.
  • To analyze website usage, improve content, and personalize user experience.
  • De-identified information may be used for research purposes, but only with your consent.

How We Share Your Information

We only share your information when necessary to provide our services or when legally required. Examples include:

  • Sharing with third-party vendors for billing or processing lab tests.
  • Providing information to healthcare providers, upon your request.
  • Complying with legal requirements or protecting the rights of MedVault or its users.

How We Protect Your Information

We employ industry best practices to protect your data, including SSL/TLS encryption and role-based access controls.

Health information is stored separately from personal information as de-identified data to reduce the risk of unauthorized access.

However, please note that no system can guarantee complete security, and your use of our services is at your own risk.

How Do You Access, Correct, or Remove Your Information?

You may contact us at info@medvault.ai to request access to, correct, or remove any personal information. Please note that we may retain certain information for legal compliance and audit purposes, even after account closure.

Third-Party Websites and Links

MedVault may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

Changes to this Privacy Policy

We may update this Privacy Policy as our services evolve. You will be notified of significant changes via email. Continued use of our services indicates your acceptance of these changes.